Do you offer 100% full customization?

Yes, you can upload your logo and emblem through our revolutionary online design editor, and place it in the appropriate position on your apparel preview.

What if the font I want isn't available on your website?

Simply leave the font you want in our comment box, and our designers will use it to create a digital proof of your custom products.

How do you make our custom clothing?

We often use a sublimation printing process. This technique transfers designs onto the fabric using high heat, resulting in vibrant colors and crisp details, while ensuring excellent adhesion to the garment's surface. However, for teams that prefer a more textured finish, we also offer embroidered names and numbers.

Do you have limitations on designs?

No, we support any design you want on the sports gear! Our revolutionary online design editor not only allows you to create thousands of design previews, but also supports you in uploading your own design files. Whether it is a colorful, gradient, camouflage, or tie-dye design, it can be achieved through the sublimation printing process!

Do you allow free viewing of the proof before ordering?

Of course, you can preview your design through our online design editor. Also, we support shopping cart email quotations and text inquiries. We will make the digital proof according to your requirements for you to confirm and approve.

What file formats are suitable for custom logos and designs?

We support multiple file formats for custom logos and designs. You can upload JPEG, GIF, PNG, EPS, PDF, PSD, AI, BMP, TIF, TIFF file formats so that we can make the proof for you.

What if the proof colors differ from the actual product I receive?

Please note that due to potential differences between digital screen displays and actual print results, a color variance of approximately 10% is common. However, if the color discrepancy is significant, we will arrange for a reproduction of the order.

What is your digital proofing time?

We will make the proof for you within 12 hours after receiving your order. Our sales consultant will contact you by email during this period. Please pay attention to your inbox and spam folder to avoid missing our emails.

If I place an order a year from now, will you keep the initial proof on file?

Yes. We typically retain the initial proof for 1 to 3 years, making it easy for you to use the original design for future orders.

What steps do I take to approve the proof you send me?

You can answer the email with "Approved," and we'll arrange production, following up with an express tracking number once it ships.

What payment methods can I use?

We support payment via major credit cards, PayPal, and Klarna. If you have any questions about your order amount, you can send an email to [email protected] for answers.

Which logistics providers do you usually use for shipping?

USG's shipping methods include DHL, UPS and FedEx, ensuring that your order is delivered safely and on time.

What's the expected timeline for my order to arrive?

Once you approve the final proof, we will schedule your order for production. You will receive your order in 2-4 weeks. If you have an urgent time requirement, welcome to contact our sales team, and we will arrange the shipment for you as soon as possible.

I noticed an error in my order details. What are my options?

If only some of the information is incorrect, you can contact us via email or call us to make changes. If you wish to cancel your order, we'll cancel the order at no cost with a full refund before production begins. Once the order has entered production, we'll issue a partial refund that reflects the production work and materials already used.

What is your refund process?

Typically, we will respond to your request by email within 24 hours. If approved, we will process it right away, and the funds should post to your account within 3 to 8 business days.

What happens if I'm accidentally charged twice?

Don't worry, our professional sales team will contact you within 24 hours after you make the payment. If you make a duplicate payment, we will arrange a refund for the extra payment as soon as possible.

Can I get a price break for bulk orders or non-profit organizations?

Absolutely! Substantial savings and the most competitive prices are available for both bulk purchases and non-profit organizations. If you have a strong interest in our sports products, feel free to contact us.

What if the amount I pay differs from the price shown on your website?

There is absolutely no need to worry — the price you're quoted is the price you pay. Your total cost is broken down clearly before checkout, and once you check out, that price won't change. No surprise charges, ever.

What makes USportsGear a trustworthy choice?

First of all, UsportsGear is a website certified by Google and Bing, so we are highly authoritative. Next, our company has customized high-end sportswear for many organizations and institutions, such as Culpepper, Warsaw Community High School, ApolloElectric, etc., and we have received great praise from them. Therefore, you can fully trust USsportsGear in terms of high-quality fabrics and advanced printing technology. We always aim to make customization interesting and provide premium and low-cost equipment for all kinds of sports people. Don't hesitate now, start a wonderful sports journey with USsportsGear!

Does your work follow NFHS standards?

Yes - just let your designer know which league or association you're following, and our team will build your uniform around their specific rules for text and graphics sizing. You'll get to double-check everything looks right on your digital proof before we move forward with manufacturing.

Am I responsible for any import duties?

No, we don't charge any import fees within the United States and Canada. However, for orders shipped to England, Australia, or other countries, we only cover the shipping costs, so the courier will charge additional import fees at your delivery address.

What is USportsGear corporate culture?

At USportsGear, our corporate culture revolves around innovation, teamwork, and customer satisfaction. Since our establishment in 2001, we've fostered an environment encouraging creativity and collaboration. Our culture is characterized by a commitment to excellence and a passion for delivering high-quality products and services worldwide. We empower employees to think outside the box and contribute ideas that drive the company forward. This inclusive and dynamic approach ensures that every team member feels valued and motivated, ultimately leading to superior outcomes for our clients.

Since expanding our presence online in 2023, we've made it easier for customers to browse, customize, and purchase their desired sports apparel and gear. Our online store features a user-friendly interface and a wide selection of products, enhancing the shopping experience for clients. As our name, USportsGear, our vision is to be your firm and reliable supplier of sportswear. Let’s make something out-of-ordinary together!

What does USportsGear specialize in?

We specialize in custom sports apparel and accessories. Our expertise lies in creating bespoke apparel for a wide range of sports including baseball, basketball, football, soccer, softball, volleyball, hockey, and cycling. Additionally, we offer customizable training accessories such as hats, pinnies, arm sleeves, and socks, ensuring that athletes and enthusiasts have all the necessary gear to perform at their best.

What types of products does USportsGear offer?

Our fully-customized product lineup includes custom sports uniforms and accessories. Tailored specifically for different sports, our uniforms include jerseys, shorts, and pants. Each piece is crafted from high-performance fabrics that ensure comfort, breathability, and durability. In addition to apparel, we offer a variety of customizable accessories. These include but are not limited to, caps, sweatbands, cooling towels, and socks. Each accessory is designed to provide additional support and protection during physical activities.