Can I put a logo or emblem on my apparel?

Sure you can! You can upload your logo and emblem through our revolutionary online design editor, and place it in the appropriate position on your apparel preview.

Can I use another font, not the default font in USG system?

Yes you can! Please leave the font you want in our comment box, and our designer will make a digital proof of your custom apparel based on it!

How will my design be placed on the apparel?

We primarily use the sublimation printing process to add your design to your selected apparel. This printing process is widely acclaimed in the custom sportswear industry. Generally, your design is printed onto special transfer paper, and then the heat energy of the machine transfers the design to the surface of the clothing. USG has always been committed to producing high-quality custom sports apparel and making the entire online customization process simple and fun!

Can you produce any design?

Yes, we can produce any design you want on the sports gear! Our revolutionary online design editor not only allows you to create thousands of design previews, but also supports you to upload your own design files. Then we will use the industry-leading sublimation printing process to print any design you want on your clothing. Whether it is a colorful, gradient, camouflage or tie-dye design, it can be achieved through dye sublimation printing process!

Can I see a preview or proof before I order?

Of course, you can preview your design through our online design editor. In addition, our sales consultant will contact you within 24 hours. We support shopping cart email quotation and text inquiry. We will make the digital proof according to your requirements for you to confirm and approve.

What file formats are suitable for custom logos and designs?

We support multiple file formats for custom logos and designs. You can upload JPEG, GIF, PNG, EPS, PDF, PSD, AI, BMP, TIF, TIFF file formats so that we can make the proof for you.

Can I add more than one logo or design?

Absolutely. If you need to add more logos or designs, please upload your files in the system and place the designs where you need them. Of course, you can also contact us by email and tell us the details of your customization. Our professional team will respond to you as soon as possible and make proofs for you.

How long does it take to get a digital proof?

We will make the proof for you within 24 hours after receiving your order. Our sales consultant will contact you by email during this period. Please pay attention to your inbox and spam folder to avoid missing our emails.

If I want to change the proof before confirming the order, will I be charged extra?

Of course not. We will modify the proof according to your needs and will not start production until you are satisfied. You can inform our sales consultant of your needs and changes in the email, and we will remake the proof for you as soon as we receive the message.

How do I confirm the proof I received?

You just need to reply to us "Approved" in the email. And we will arrange production for your order and send you the express tracking number after completion.

What if I need to cancel my order?

If the order is not in production, you can contact your sales representative to cancel your order free of charge and receive a full refund. If the order is already in production, we will arrange a differential refund based on the current production and material costs incurred.

When will I receive my refund?

Typically, we will respond to your request by email within 24 hours. If approved, we will process it immediately and your refund will be back in your account within 5-10 working days.

What should I do if I make a duplicate payment by mistake?

Don't worry, our professional sales team will contact you within 24 hours after you make the payment. If you make a duplicate payment, we will arrange a refund for the extra payment as soon as possible.

What methods of payment are accepted?

We accept the following credit cards: Mastercard, Visa, American Express, Discover, JCB, and Diners Club Card. You can also choose to pay with PayPal. If you have any questions about your order amount, you can send an email to [email protected] for answers.

What shipping methods do you offer?

USG's shipping methods include DHL, UPS and FedEx, ensuring that your order is delivered safely and on time.

How long will it take before I received my order?

Starting from you approve the final proof, we schedule your order for production. You will receive your order in 2-4 weeks. If you want to receive it as soon as possible, you can select the delivery date you want on the order page, and we will arrange the shipment for you as soon as possible.

Do you offer discounts for large orders and/or non-profit groups?

Of course. We offer significant discounts for large orders and non-profit organizations! We can assure you that our prices for custom sports apparel, accessories, and equipment are the most competitive on the market. If you have a strong interest in our sports products, feel free to contact us and we will give you the most competitive price.

Are there any hidden fees?

We have no hidden fees. USportsGear is transparent about the fees we charge our customers. Fees will be displayed to you multiple times throughout the checkout process before you confirm your order. You will not be charged anything other than the total amount of your order.

How can I trust your company?

First of all, UsportsGear is a website certified by Google and Bing, so we are highly authoritative. Next, our company has customized high-end sportswear for many organizations and institutions, such as Culpepper, Warsaw Community High School, ApolloElectric, etc., and we have received great praise from them. Therefore, you can fully trust USsportsGear in terms of high-quality fabrics and advanced printing technology. We always aim to make customization interesting and provide premium and low-cost equipment for all kinds of sports people. Don't hesitate now, start a wonderful sports journey with USsportsGear!

Are you NFHS compliant?

We comply with NFHS regulations, just message us the specific height or width you need for your text or graphics on your custom apparel or gear and we will follow any guidelines provided prior to production. Of course, we can follow any requirements of any federation, organization or agency. We will confirm any graphics instructions with you on a digital proof before we begin production.

Do I have to pay import fees?

We can ensure that our prices are extremely competitive in the US sportswear industry, so we do not charge any import fees within the United States. However, for orders shipped to Canada and Australia, we only cover the door-to-door shipping costs, so the courier will charge additional import fees to your delivery address.

What is USportsGear corporate culture?

At USportsGear, our corporate culture revolves around innovation, teamwork, and customer satisfaction. Since our establishment in 2001, we've fostered an environment encouraging creativity and collaboration. Our culture is characterized by a commitment to excellence and a passion for delivering high-quality products and services worldwide. We empower employees to think outside the box and contribute ideas that drive the company forward. This inclusive and dynamic approach ensures that every team member feels valued and motivated, ultimately leading to superior outcomes for our clients.

Since expanding our presence online in 2023, we've made it easier for customers to browse, customize, and purchase their desired sports apparel and gear. Our online store features a user-friendly interface and a wide selection of products, enhancing the shopping experience for clients. As our name, USportsGear, our vision is to be your firm and reliable supplier of sportswear. Let’s make something out-of-ordinary together!

What does USportsGear specialize in?

We specialize in custom sports apparel and accessories. Our expertise lies in creating bespoke apparel for a wide range of sports including baseball, basketball, football, soccer, softball, volleyball, hockey, and cycling. Additionally, we offer customizable training accessories such as hats, pinnies, arm sleeves, and socks, ensuring that athletes and enthusiasts have all the necessary gear to perform at their best.

What types of products does USportsGear offer?

Our fully-customized product lineup includes custom sports uniforms and accessories. Tailored specifically for different sports, our uniforms include jerseys, shorts, and pants. Each piece is crafted from high-performance fabrics that ensure comfort, breathability, and durability. In addition to apparel, we offer a variety of customizable accessories. These include but are not limited to, caps, sweatbands, cooling towels, and socks. Each accessory is designed to provide additional support and protection during physical activities.